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FAQ

Q: Do you allow pets in your guest rooms?
A: Yes. The Virgin River is a pet-friendly hotel.

 

Q: What time is check-in?
A: 4pm

Q: What time is check-out?
A: 11am

Q: Do you have RV parking available?
A: No, but our sister property, CasaBlanca offers full hook-up RV parking, fee applies. Contact reservations to reserve your spot.

Q: How do I book my golf tee time?
A:To book your tee time or to speak with one of our golf reservation specialists please call 702-346-4067.For booking tee times for a large group (16 or more) or to schedule a tournament please contact our sales department at (888) 711-4653 or email sales@mesquitegaming.com

Q: Does Virgin River Casino offer a Jacuzzi?
A: Yes, jacuzzi hours vary. Contact front desk for times.

Q: Does your hotel offer room service?
A: No.

Q: Does your hotel offer dry cleaning service?
A: No.

Q: Does your hotel offer a laundry facility?
A: Yes. The Laundry facility is located next to the pool area. Fees apply.

Q: Can I apply for Casino Credit prior to my hotel arrival?
A: Yes. To apply for your casino credit call 702-346-7777

Q: Do you offer meeting spaces or catering?
A: Yes, you can contact Convention Services at
702-346-6800 ext. 6889

Q: Do the hotel rooms have an alarm clock?
A: Yes. Additional wake-up service is available through the hotel operator.

Q: Do the hotel rooms provide hairdryers?
A: Yes.

Q: What is the legal gambling age in your casino?
A: Nevada Law states you must be 21 years of age or older. Identification is required at all times on casino floor.

Q: How old do you have to be to check in to the hotel?
A: Virgin River Casino is a gaming establishment so you must be at least 21 years of age to check in to a hotel room.

Q: What is your cancellation policy?
A: To receive a full refund we require you to cancel
with-in 48 hours of your scheduled arrival date.

Q: Do you provide Irons and Iron Boards?
A: Yes.

Q: Do your hotel rooms provide cable TV?
A: Yes, all rooms provide a basic line up of cable channels.

Q: Do you offer any discounts?
A: No, but please sign up for our Players Reward Card to earn specials for free rooms and play.

Q: Do you have an ePromo Club?
A: Yes, sign up for a chance to win free rooms and other special offers.

Q: Do you hotel rooms provide cable TV?
A: Yes, all rooms provide a basic line up of cable channels.

Q: Do you have coffee pots, refrigerators or microwaves in your room?
A: No.

Q: Is there an onsite business center?
A: No.

Q: Can I rent a Car in Mesquite?
A: At this time there is no local Car Rental in Mesquite.

Q: Do you offer babysitting service?
A: No.

Q: Do you have shuttle service?
A: No.

Q: What activities are there for children in Mesquite?
A: The Virgin River offers a bowling alley and arcade. Mesquite provides two multi screen movie theaters.

Q: What are the hours of operation for your swimming pools?
A: Pool times vary. Contact the front desk for pool hours.

Q: Is there a hospital in Mesquite?
A: Yes, Mesa View Regional Hospital 702-346-8040.

Q: Does your property offer a work out facility?
A: No, but Mesquite offers three local facilities.  Anytime Fitness 702-346-3121, The Edge 702-346-1683 and Mesquite Recreational Center 702-346-8732


 
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